Support Us Events & Challenges FAQs FAQs and T&Cs What if the ballot has ended or places have sold out? We may have places! Please check our website, or contact us on [email protected]. When will I receive my race pack (running number, timing chip etc). The race organisers will send you your race pack. Please check the organisers website for more details. My tshirt/vest is the wrong size, can I change it? Please let us know at [email protected] Can I donate the minimum fundraising target instead of asking for sponsorship? Yes! Please contact the team at [email protected] I want to run for Richard House, but I don't want to commit to the minimum fundraising target, what can I do? You can book a place through the event organisers and only pay the entry fee. Once you have done this, please let us know! What happens if I can't reach my target? We know that fundraising can seem daunting at times, but we are here to help at every step of the way. Please do get in touch if you have a place with us an are struggling. Please see our fundraising ideas for further help! Where can I get a sponsorship form from? Please download our sponsorship form here. I can no longer take part in my event, can I transfer to a different one? Read our Transfer, Withdrawal and Refund Policy. If you have any further questions, please do not hesitate to contact us at [email protected].